Natasha Elaine Photography
Frequently asked questions
Where are you based?
I am based in Plymouth, Devon but can cover all of the UK. Certain areas of the UK will look to have a small mileage fee included.
Do you have insurance?
Yes. I have public liability insurance to 1 million, professional indemnity insurance and kit cover. I can provide a copy to your venue if they request this. Some grade 1 listed buildings can require more, so my insurance can be increased if needed.
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Do you require a deposit?
Yes. I require 20% of the total cost to secure your day. This is non refundable unless otherwise agreed and will mean the day is fully yours.
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Do we have any paperwork to fill in?
Yes, although only a small amount. It is important that the agreement is signed. This contract informs all parties what is expected of each other. You will also have a booking form with all the important details that I need to know for the day.
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Do you do engagement shoots?
Yes I do, please enquire with me directly for prices and availability.
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​Are we able to pay the amount in instalments?
Yes, this is completely fine. We can discuss payment terms and decide the best steps forward.
When will we receive our images? It will take between 3 to 4 weeks depending on the time of year. Half day shoots will be received within 2-3 weeks of the date.
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How many images do we get? This depends on the package you have. But it is normally anywhere between 175 and 375 images.
Do you edit all of the images?
Yes all images will be edited and you will get a mixed selection of full colour and black and white images as standard (unless otherwise arranged)
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Are we able to print our own images?
Yes, these come print ready at high resolution without watermarks, so you do not need to order prints through me.
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Do we provide you a meal on the day?
No it's fine don't worry about me! I will grab a meal deal and have a quick 20 minutes to myself. It's nice to get away and recharge (my batteries as well as the cameras :) )
I want to look at ideas and props. Can we talk about this?
Of course. I love to plan ideas with couples and will work with you to create photos of your day which you can truly cherish.
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Whats next?
Drop me an email and say ‘Hey’ and we can get a coffee or chat over video call to speak about your day. I would love to hear from you.